Patient Kit includes: 1 – Oral-B® GENIUS™ Professional Exclusive Power Toothbrush with Premium travel case and SmartPhone holder 1 – Oral-B® CrossAction™ brush head 1 – Oral-B® FlossAction™ brush head 1 – Oral-B® Sensitive Gum Care brush head 2-Year Limited Warranty and Satisfaction Guarantee on Power Toothbrushes: If you are not 100% satisfied within 6 months of purchase, return it for a full refund via pre-paid card. Return the power toothbrush in its original packaging along with your name, address, phone number, and original cash receipt postmarked within 6 months of purchase to the address provided at 1-800-979-8268. Please allow 6-8 weeks for handling. The shipment cost to return the product is the consumer’s responsibility. No refunds for product damaged by accident, neglect, unreasonable use or lost in shipment. 2-Year Limited Warranty covers material and workmanship for a period of two years from the date of original retail purchase. Warranty includes replacement or repair of product without cost for parts and labor. The product must be provided to an authorized Oral-B Service Center. For referral to an authorized Service Center, please call 1-800-566-7252. The shipment cost to an authorized Service Center is the responsibility of the consumer. Proof of date of original purchase is required. Warranty does not cover finishes; normal wear; damage resulting from accident, misuse, dirt, water, tampering, unreasonable use, service by unauthorized service agencies, failure to provide reasonable and necessary maintenance, including recharging; or units that have been modified or used for commercial purposes.